Belfast Law Firm – Secure Legal Transcription
Confidential transcription trusted by legal professionals
A well-established solicitor firm based in Belfast approached us to streamline their internal admin workload. While their team had decades of legal expertise, time-consuming dictation and handwritten case notes were slowing productivity. They needed a trusted, GDPR-compliant partner to handle transcription—accurately, securely, and on demand.
40% reduction in admin workload for support staff
Turnaround time improved by 2 business days on average
3.6x operational ROI based on time and resource savings
Goals
Eliminate in-house transcription bottlenecks
Ensure all case documentation met court-ready formatting
Guarantee client confidentiality and data security
Support solicitor productivity without adding to overhead
My Role
Transcription Workflow Audit & Setup
Dedicated Legal Transcriber Assignment
Ongoing Support for Dictation, Case Notes & Statement Files
ICO-Compliant File Handling Procedures
What We Did
Implemented a secure upload system for daily dictations and statements
Assigned a transcriber trained in legal terminology and regional language cues
Delivered clean, formatted documents with speaker identification, line numbers, and case reference integration
Developed a flexible turnaround protocol for urgent vs. standard cases
Provided monthly summaries for internal reporting and compliance tracking
Results in 6 Weeks
Daily dictation turnaround cut from 72 to 24 hours
Team capacity improved, freeing up 2 hours per day per solicitor
Staff reported clearer documentation and fewer revision requests
Firm opted to renew on a 12-month rolling contract due to performance and trust
“Working with Scribe | Adele completely changed how we handle our case documentation. What used to take us hours now gets turned around accurately and on time—without ever compromising confidentiality. It’s a service we now consider essential to how we operate.”
