Quality Assurance Policy

Accuracy and care are not negotiable. Every transcript goes through a human-led quality check before it reaches you.

Our work is 100% human-transcribed, and every project follows a consistent quality assurance process to ensure accuracy, consistency, and professionalism.

- All transcriptionists are trained and vetted for their experience and attention to detail.
- Every transcript is proofread before delivery, ensuring names, terminology, and formatting are correct.
- Style and formatting are tailored to your needs—whether you require timestamping, speaker IDs, or specific output formats.
- Feedback is always welcomed and used to improve and adapt our service for each client.

We don’t cut corners—our accuracy is your peace of mind.

Last updated 7th November 2025